How this policy works here
We write this policy so you can see what happens before you open an account, while you use it, and if you close it later. Access for Indonesia, including from Semarang, depends on local law and is available only where local law permits. If a rule
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blocks a feature or a request, we follow that rule first. We may ask for identity details, device signals, or payment records tied to DANA, OVO, GoPay, or QRIS when we need to confirm ownership or handle a dispute. We keep the legal text close to
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the account flow so you do not have to look for it, and we update the wording when our handling changes. If you send a change request, we process it in the order it arrives and keep a record of the result in your support history.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.